Last Updated: 25/12/2025

We value your trust and ensure strict quality checks for every customized order.

Non-Returnable Items

Since all products are custom printed, they cannot be returned or refunded.

When a Return or Replacement Is Allowed

We accept returns or replacements only if:
 • The wrong product was delivered
 • The product was damaged during delivery
 • There is a confirmed printing or quality defect

Claim Window

You must inform us within 48 hours of delivery with clear photos/videos.

Process

  1. Share issue details with proof

     

  2. Our team verifies within 1 to 2 working days

     

  3. Replacement or refund is arranged as applicable

     

Refund Method

Refunds are processed to the original payment method.

Cancellation Policy

Last Updated: DD/MM/YYYY

Cancellation Window

Orders can be cancelled within 1 hour of placing them.

After Design Approval

Orders cannot be cancelled once the design is approved or production has begun.

Customized Orders

Customized or printed items cannot be cancelled after processing starts.

Refund Timeline

Eligible refunds for cancelled orders are processed within 3 to 5 business days.