1. Introduction
Welcome to Sharma Labels. These terms and conditions outline the rules and regulations for the use of our website, services, and products. By accessing this website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.
2. Definitions
Company: Sharma Labels, located at 75, Truck Market, Gulabi Bagh, Delhi-110007.
Website: sharmalabels.com
User/You: Any individual or entity accessing our website.
Products: Includes but is not limited to UV DTF Stickers, EP Metal Stickers, premium visiting cards, thank you cards, customized stickers, printing services, brochures, and other related items.
3. Eligibility
To use our services, you must be at least 18 years old or have the consent of a legal guardian. By placing an order, you confirm that you meet this requirement.
4. Account Registration
To access certain features, users may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted under your account. We reserve the right to terminate accounts suspected of fraudulent or abusive activity.
5. Orders and Payments
All orders placed on SharmaLabels.com are subject to acceptance and availability.
We reserve the right to cancel orders due to pricing errors, stock unavailability, or any unforeseen circumstances.
Payments must be made via the available payment methods listed on our website.
Any fraudulent transactions or unauthorized payments will be reported to legal authorities.
6. Shipping and Delivery
Orders are processed and shipped within the estimated time frame mentioned during checkout.
Delivery timelines are estimates and may vary due to unforeseen delays.
We use third-party logistics services, and any issues related to delivery must be reported to us immediately.
Customers are responsible for providing accurate shipping details. We are not liable for orders shipped to incorrect addresses provided by customers.
7. Return and Replacement Policy
We only offer replacements for defective or damaged products. No refunds will be issued.
Customers must inform us within 48 hours of receiving the order if there is any issue.
Products must be returned in their original packaging for replacements to be processed.
We do not cover return shipping charges, but we offer free shipping when the replacement product is sent.
8. Pricing and Taxes
All prices on our website are exclusive of GST, which will be applied at checkout.
GST charges are applied as per government regulations and will be displayed during checkout.
9. Waste Percentage Policy
A certain percentage of material wastage is inherent in the production process.
For UV DTF Stickers, a waste percentage of 2% – 5% may occur due to cutting errors, material misalignment, or curing issues.
For EP Metal Stickers, a waste percentage of 3% – 7% may occur due to etching, chemical processing, and finishing.
This waste percentage will be borne by the client and will be considered a standard part of the order process.
10. Intellectual Property
All content, images, designs, and trademarks on this website are the property of Sharma Labels.
Users are not permitted to use, modify, or distribute any content from our website without our consent.
11. Restrictions on Use
You agree not to:
Use our website for any illegal or unauthorized purposes.Violate any applicable laws, regulations, or third-party rights.
Attempt to gain unauthorized access to our website or server.
Upload or distribute any malicious software, spam, or harmful content.
12. Subscription-Based Access
Certain features or content, such as the vector design library, are accessible only to subscribed users.
Unauthorized access, sharing, or distribution of subscription-based content is strictly prohibited.
13. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the amount paid by the user for the specific product or service in dispute.
14. Third-Party Links and Services
Our website may contain links to third-party services or products. We do not endorse or take responsibility for the content or policies of third-party websites.
15. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time without prior notice.
Continued use of the website after modifications implies acceptance of the updated terms.
16. Governing Law
These terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of courts in Delhi.
17. Contact Information
For any queries regarding these terms, you can contact us at:
Address: 75, Truck Market, Gulabi Bagh, Delhi-110007
Phone: 08046064594
Email: info@sharmalabels.com